Overview:
Telecom Recovery Plan documents the strategies, personnel, procedures and resources necessary to recover company’s telecommunications following any type of long or short term disruption. The following objectives have been established for this Telecom Recovery plan:
- Maximize the value of business resumption planning by establishing recovery plans that consists of the following phases:
- Notification / Activation: To activate the plan and notify vendors, customers, employees, etc of the recovery activities
- Recovery Phase: To recovery and resume temporary IT operations on alternate hardware (equipment) and possibly at an alternate location
- Restoration Phase: To restore IT systems processing capabilities to normal operations at the primary location or the new location
- Define the activities, procedures, and essential resources required to perform network recovery during prolonged periods of disruption to normal operations.
- Allocate responsibilities to designated personnel and provide guidance for recovering the network during prolong periods of interruption to normal operations.
- Make certain coordination with other staff is conducted.
- Ensure coordination with external contacts, like vendors, suppliers, etc. who will participate in the recovery process.
Table of Contents for Telecommunications Recovery Plan Template
CONFIDENTIALITY STATEMENT
PLAN MAINTENANCE
PLAN EXERCISE
PLAN LOCATION
PLAN DISTRIBUTION
PLAN INTRODUCTION
Purpose
Applicability
Scope
Assumptions
Use of this Plan
TELECOMMUNICATION PROFILE
Telecommunication Specifications
Telecommunication Requirements
PLAN ACTIVATION PROCEDURES
Plan Activation Team
TEAM MEMBERS & RESPONSIBILITIES
Activate Team Members
Travel to Alternate Location
RECOVERY PROCEDURES
Restore Telecommunication Services
RESTORATION PROCEDURES
Original or New Site Restoration
Concurrent Processing
Plan Deactivation
APPENDIX
Appendix A: Employee Contact List
Appendix B: Vendor Contact List
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