We offer 7 days money-back guarantee to all USA companies with more than 50 employees only. Consulting companies/consultants/business associates are NOT eligible for this offer. Individuals from the USA are NOT eligible for refunds when they buy the product in their own name and NO company information is used. Corporate email is required for the refund to companies.
Companies who purchased templates without seeing samples and you are dissatisfied with our product, will receive a full refund if you cancel your purchase & return the product within 7 days of buying the templates. You will not receive a refund after you have requested sample documents and have decided to buy templates after it.
Instructor-led training class:
No refund is given after registration is received. Cancellations are not permitted (with the exception of severe injury to the attending student). Rescheduling within the seven days will be assessed a $300 penalty.
If you would like assistance with the online registration process, feel free to call us at (515) 865-4591. One of our representatives can guide you through the registration process to ensure that all of your questions are answered.
If you choose to register online without assistance, please note that you will be contacted by Supremus Group’s training representative upon receipt of your information to confirm that the course dates you request are available.
Please do not make any travel or other arrangements until we confirm receipt of your registration and final class date availability.
Books and Training Kit:
All training kits and books sale are final and no refund is given on cancellation.
Supremus Group reserves the right to cancel or reschedule classes at any time due to operational needs. Should a class be canceled or rescheduled, the student may ask for and be granted a full refund for the price paid for the class. Supremus Group reserves the right to remove a student from a course or course at any time for any reason.