HIPAA Training for Individuals:

Call Center Organization


Any single individual who works for an organization that provides preventive, curative, promotional or rehabilitative health care services in a systematic way to patients, people, families or communities.


The call center is a centralized office used for receiving or transmitting a large volume of requests by telephone.

Different types of healthcare-related call centers are for: Billing, Collection, Patient communication, Medical insurance, Dental insurance, Vision insurance, medical answering services.

HIPAA Call Center Organization Course Spanish Course Available

Buy HIPAA Call Center Organization Course Now

Our Individual Training is for a single individual looking to obtain their HIPAA Awareness training certification (and optionally their HIPAA Security training certification) to satisfy the training requirement under HIPAA and to provide to an employer/organization as proof of training before they can allow you access to their patient’s health information.

If you are an organization looking to train your employees, please go to the HIPAA for Company section, select the type of company and look for the tab of TRAINING: Employees and Compliance Officer.

Our HIPAA Awareness training course is meant to satisfy the training requirement under HIPAA and as such everyone who has access to protected health information must take this course. If you are going to be responsible for HIPAA or you are IT, staff that will be involved in implementing HIPAA Security compliance (the IT part of HIPAA) at your organization, then you want to take both the HIPAA Awareness and HIPAA Security courses. The HIPAA Awareness training contains an overview of HIPAA Security for the average person whereas the HIPAA Security course contains more detailed regulatory information for someone who has to be responsible for HIPAA Security. Most individuals as such will only need the Awareness training course.

These online training courses are valid for all US states and territories and meet or exceed the requirements for HIPAA training established by the federal HIPAA Privacy and HIPAA Security regulations.

How to Purchase

To take our individual training courses, simply click on the ADD TO CART buttons in the Online HIPAA Courses section below and then CHECKOUT to complete your registration.

Call Center Organization Training Demo

HIPAA Certification

Call Center Organization HIPAA Certificate

Print your HIPAA certification immediately online upon successful completion of each course

Course Features

  • 24 x 7 access from anywhere for self-paced online courses
  • One course for $25 to meet privacy and security awareness training requirement
  • Courses created by HIPAA Expert with practical compliance experience and security expert
  • Course updated for HITECH, Omnibus rule, meaningful use, and breach notification
  • Instantly print or download Nationally Recognized Certificates
  • Complete your course in one hour and get a certification
  • Online course with audio and PowerPoint slides for easy understanding of training
  • American Disability Act (ADA) compliant course format and delivery
  • 56 pages printed color manual available for purchase
  • Online courses compatible with windows, apple, iPad, and other tablets
  • Option to upgrade to Certified HIPAA Privacy Associate (CHPA) credential. Spanish Version is available too for CHPA.
  • Complete compliance solutions are available based on your specific needs
  • Group, university, and Colleges discounts are available
  • Unlimited Phone and Email Support

Each student receives their own HIPAA certificate online immediately upon successful completion of the training in PDF format which can be printed, emailed, or saved for future use.

HIPAA CAN-SPAM Awareness for Call Center Organization Course Outline:

This course covers basics on the following topics:

  • Agenda
  • Overview of HIPAA
  • HIPAA Act of 1996
  • HIPAA Law Sections
  • HIPAA Sections Flow
  • Federal & State Law
  • The HIPAA Privacy Rule
      • Policies, Procedures & Forms
      • Privacy Rule Requirements
      • What information is covered?
      • Individual Privacy Rights
      • Privacy Breaches
      • Privacy Rule Steps
  • The HIPAA Security Rule
      • Security Rule Requirements
      • Security Rule Categories
  • The HITECH Act
      • HITECH Overview
      • Breach Notification Requirements
      • Business Associate Requirements
      • Covered entities
      • Provider
      • Business Associates
      • Health information
      • Agreements & Contracts
  • The Omnibus Rule
      • Notice of Privacy Practices
      • Authorization versus Consent
      • Individual Privacy rights
      • Permissible Activities
      • Authorization Requirements
      • Defective Authorizations
      • Permissible Activities and Patient Options
  • HIPAA, HITECH & The Omnibus Rule
      • Increased Enforcement
      • Civil Penalties (Effective 2/18/2010)
      • Criminal Penalties
  • Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003
      • The CAN-SPAM Act
      • The CAN-SPAM Act – Legal Implications
  • Summary
  • Questions?
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  • Avg Completion Time: 1 Hour / Course
  • Format: Online Self Paced Training
  • Access: Online Access for 60 Days
  • Certificate of Completion: Yes
  • Certificate Expiry: 2 Year
  • Wallet Card: No
  • Audio: Yes
  • License: Single User

Register Now for HIPAA Call Center Organization Course
  • Course: $25.00

Certificate for Continuing Education Credits:

Students can buy CE credits certificate for this course at the time of registration. You will receive one CE credit for this course through Approved Provider of California Board of Registered Nursing after completing the course.


Very informative information was provided in this course!
Stephanie Speed

I learned a substantial amount of information pertaining to HIPAA.
Kathy Samarripa

This course was vary helpful and i really understood all the information that was provided.
Samantha Griffith

Great learning material. Somewhat lengthy, but very easy to understand, and will be applied at work.
DeVontae Wilson

Expert-Level Professional Certification Courses

HIPAA Privacy Security Training


To avoid civil money penalties and criminal penalties related to non-compliance with HIPAA and other associated acts, it is essential to have a comprehensive understanding of these acts. With CHPSE, advanced training in the areas of HIPAA Security rule & Privacy rule is imparted. This type of training is critical for compliance officers, consultants, and business associates who work in the healthcare industry.


HIPAA Security Training


CHSE allows trained individuals to seamlessly implement the HIPAA’s Security rule in their organizations and protect the important health information of their clients. This training also includes elementary knowledge of the Privacy rule so that all the important bases are covered with respect to HIPAA compliance.


HIPAA Privacy Training


This certification is essential to have in-depth compliance knowledge of the HIPAA’s Privacy rule; through this training, you will also get a good understanding of the Security rule as well. CHPE training ensures that your employees are well-versed with the various aspects of the complex Privacy rule.




This is an entry-level certification that provides basic understanding of HIPAA. CHPA training is targeted towards those individuals (new employees, students, etc.) who are only required to have fundamental knowledge of HIPAA and not advanced. CHPA Course & exam are now available in Spanish also.


Other Versions

Training Courses for OSHA and Medicare

Globally Harmonized System (GHS) for Hazard Communication Training

Course Duration: 30 minutes. Cost: $25. (self-paced with audio)


Medical Fraud, Waste and Abuse Training Course for Medicare/Medicaid

Course Duration: One and a half hours. Cost: $25. (self-paced with audio)


Online Bloodborne Pathogens Training

Course Duration: 1 hour. Cost: $25. (self-paced with audio)


Social Engineering CyberSecurity Awareness Course for All Employees

Course Duration: One and a half hours. Cost: $45. (self-paced with audio)


Frequently Asked Questions


Is your training certified by the government?

Is this training valid in all states?

What if I don’t pass the final exam? Do I have to pay for the training again?

Do I need to take the HIPAA Awareness training course, HIPAA Security training course, or both?

How long to I have to take the training?

Do you have an eval program where I could view the training?

More FAQs

Individual Training

What is the cost of training for an individual?

What course do I need to take?

Do you offer training that an organization can use to train its employees?

Can I train multiple people using an individual account?

What if I want to put a different name on the certificate from the information I enter on the registration screen for my billing information?

Organizational Training

Do you offer training that an organization can use to train its employees?

Who is the organizational training for?

What is the minimum number of seats I need to create a organizational training account?

Can I add seats later on?

If I purchase seats after my initial purchase do I still get a volume discount?

Do you offer reporting with the organizational training account so I can tell who has taken the training?

If I am an organization, can I just purchase the training only?

Works on PCs, Macs, iPads, iPhones, computerAndroid Tablets, Android Phones,and

Complete your training online on any device, anywhere,
anytime 24 x 7.